Refund policy
Return & Refund Policy
At Mafsee Camera, we want you to shop with complete confidence. If you are not fully satisfied with your purchase, we are here to help.
Returns
We accept returns within 30 days of delivery. To be eligible, items must be:
- In their original, unused condition
- In the original packaging with all accessories included
- Accompanied by proof of purchase
How to Start a Return
Email us at patelvishal7965@gmail.com with your order number and reason for return. Our team will respond with return instructions.
Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5–7 business days back to your original payment method.
Non-Returnable Items
- Items damaged due to misuse or accidental damage
- Items returned after 30 days
- Digital downloads or software
Exchanges
We replace items that are defective or damaged on arrival. Contact us at patelvishal7965@gmail.com within 48 hours of receiving a damaged item.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrectly sent.